Coping with Comments: Handling Negative Social Media Conversations

Social media allows organizations to have conversations with consumers. But sometimes these conversations go south in a hurry. How should your organization respond? Participants will have the opportunity to consider various ways of handling social media conversations and negative comments.

Our presenters are Katie Hayward, Senior Copywriter at Paulsen, and Clara Jacob, Creative Director at Paulsen. Katie is one of Paulsen’s social media experts. Her experience includes social media strategy, planning and execution along with handling U.S. social media for a global dairy organization. As a member of Paulsen’s social media team, Clara provides social media strategy and recommendations for some of Paulsen’s largest clients.

Cost: $40 NAMA Members and $50 Non-members

Date: Thursday, June 21, 2018

Time: 12:00 p.m. Central Time

Click here to register!