Pre-Conference Workshop: Attracting & Retaining Talent Through Employee Engagement – Joe Calhoon, CSP

Wednesday, April 17 ~ 1:00 – 3:00 p.m.

The essential role of management is to create and sustain high performance. Unfortunately, most managers under-estimate the impact of their daily behaviors in the increasingly competitive areas of talent acquisition and talent retention.

According to Gallup research, more than 70% of employees are disengaged (they simply put in their time) or they are actively disengaged (destructive in their attitudes and actions). Here’s the good news – research has also identified specific behaviors that consistently engages people’s best efforts.

Joe will show you how to develop your employees into future leaders, build your team and consistently produce results. The measuring tools for success? Customer satisfaction, employee engagement and better bottom line profits.

Over the past 25 years, Joe Calhoon has delivered more than 2,000 client experiences—to more than 400 different clients, providing the tools and guidance needed to improve performance and results. His proven business growth process has allowed clients like Wilson Auctioneers to double revenues in one year and WGK Engineers to improve profits by 800 percent in one year.

In addition to helping start more than 20 new business ventures, he has co-authored two breakthrough books, Prioritize! and On the Same Page.

Sponsored by Morgan&Myers

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Senior Management Workshop: Waves of Change-Global Trends That Will Disrupt Your Existence – Anders Sorman-Nilsson

Thursday, April 18, 2:00 – 3:00 p.m.

Waves of change are rolling towards us. Will you surf to success or wipeout in a riptide and end up stranded on the beach?

Unfortunately for business leaders today, change doesn’t care whether you like it or not. Change happens ceaselessly without your permission.

The waves of change threatening every business are:

Digital Disruption – managing the tension between the analogue and digital customer touch points

Media Madness – realizing that every company must think like a media company

Data Driven Dominance – working out how to turn data into competitive knowledge

Those who are unprepared will go belly-up, but those who can recognize opportunity, innovate and welcome change will ride the waves of success. Plus, they’ll enjoy every minute of the journey!

Anders Sorman-Nilsson will share the important questions you need to ask of yourself and your organization. Do your leaders understand which customer touch points can be digitized and which ones should be left alone? Are you mining the data you’re collecting about your customers and turning it into a strategic asset?

You’ll also uncover which new markets you should be targeting. Explore new tactics for engagement and appreciate the value of stepping back to deconstruct your business model to identify new, non-traditional partnerships.

Sponsored by John Deere

Visit www.nama.org/amc for conference details and registration.